Support

Support and Maintenance

We can offer you a range of support options.

We can provide telephone, remote access and on-site support for customers with support contracts.

In summary, we will look after all your IT requirements. We will ensure that your systems are operating at the maximum efficiency;

• Check that your computers and servers have the latest updates and are operating as efficiently as possible
• Ensure Anti-Virus/Anti-Spyware operational and configured correctly
• Ensure Backup Strategy is in place
• Ensure any required subscriptions are completed – anti-virus, anti-spyware, anti-spam
• Perform any housekeeping duties, simple additions and deletions of users, security permissions
• Liase with other service providers / software and hardware vendors to ensure full integration of all IT systems.

Please contact a member of our sales team to discuss setting up a support contract.

Contacting Support

To contact our support team please phone (091) 769911 or email support@uilig.com

We provide instant remote support to our customers with our partner Logmein

To connect directly with a support technician, please phone our office on (091) 769911 and enter the 6 digit pin number given to you from the support techician.